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Organizing Care in Munich

Apply for care level, benefits and support

Progress0 of 9 steps completed

Organizing Care in Munich

Responsible authority

Munich's Alten- und Service-Zentren (ASZ) network

Bavaria implemented the statutory Pflegestützpunkt model at only 9 locations statewide, none in Munich. Munich instead runs its own network of 34 district-based ASZ centers. Entry point: hotline 115 or 089 233-96833.

✖️ Online application: No📅 Appointment: Appointment required
Quick check ↗

Varies by Alten- und Service-Zentrum (ASZ) – please contact the center responsible for your district directly.

  • •No classic Pflegestützpunkte, instead 34 district-based ASZ centers
  • •Supplementary advice at Sozialbürgerhäuser
  • •Münchner Pflegebörse for finding care places

Official sources: LH München – Alten- und Service-Zentren (ASZ), Bayerisches Staatsministerium für Gesundheit, Pflege und Prävention · As of 2026-08

9 Schritte · ca. 6 Minuten0%

✓ Du bist in 6 Minuten fertig

Step 1⏱ 5–10 Min

Recognize care needs & document

🚨
Frist: Start immediately · Don't sugarcoat anything! Show real daily life, not the 'good day'.

Keep a care diary! Document daily life for at least 7-14 days.

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • What counts as need for care? Help needed with hygiene, nutrition, mobility
  • First signs: Forgetfulness, unsteady walking
  • Care diary: Note time, activity, help needed
  • Also document nighttime help!
Care diary template↗

Opens the official city page in a new tab

Step 2⏱ 5–10 Min

Apply for care level

🚨
Frist: Immediately – benefits from application date · Benefits are NOT paid retroactively! Apply immediately!

Submit the application to your care insurance (= your health insurance). From the day of application you're entitled!

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • Care insurance = health insurance (AOK, TK, Barmer, etc.)
  • Informal application is enough
  • Note the date of call/letter – entitlement starts from then!
  • Application can also be submitted by relatives
Contact care insurance↗

Opens the official city page in a new tab

Step 3⏱ 5–10 Min

Prepare for MD assessment

🚨
Frist: Appointment will be communicated by care insurance · This is where most people lose money! Relatives should be present.

After the application, an assessor from MD will come to your home. Preparation is crucial!

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • Relatives MUST be present!
  • Show the bad day, not the good one
  • Don't tidy up specially – show reality
  • 6 modules: Mobility, Behavior, Self-care, Illness, Daily life, Social
MD assessment info↗

Opens the official city page in a new tab

Step 4⏱ 5–10 Min

Check decision & appeal

🚨
Frist: 1 month after decision · Deadline for appeal: 1 month! Appeal costs nothing.

Check the decision carefully. Care level too low? File an appeal within 1 month!

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • Always request MD assessment – you have a right to it!
  • File appeal in writing
  • Free advice from VdK, SoVD
  • About 30-40% of appeals are successful!
Appeal template letter↗

Opens the official city page in a new tab

Step 5⏱ 5–10 Min

Choose care allowance or benefits in kind

Care allowance (relatives provide care) or benefits in kind (care service). Combination possible!

⚠️You can adjust the choice at any time.
⏰ After care level decision💰 0 € (du bekommst Geld)

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • Care allowance 2025: Level 2: €347, Level 3: €599, Level 4: €800, Level 5: €990
  • Benefits in kind 2025: Level 2: €796, Level 3: €1,497, Level 4: €1,859, Level 5: €2,299
  • Combination benefit: Part money + part care service
  • With care allowance: Advisory visit mandatory every 6 months (level 2+3)
Compare benefits↗

Opens the official city page in a new tab

Step 6⏱ 5–10 Min

Use relief benefits

€125 monthly relief amount is available to you – almost always forgotten! Plus: Respite care and short-term care for breaks.

⚠️Relief amount doesn't expire immediately – can be saved until June 30 of the following year!
⏰ Usable at any time💰 0 € (Leistungen der Pflegekasse)

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • €131 relief amount monthly (all care levels)
  • Usable for: Household help, supervision, daily accompaniment
  • Respite care: up to €1,685/year when caregiver is absent
  • Short-term care: up to €1,854/year for temporary home placement
  • Respite + short-term care combinable = up to €3,539
  • Relief amount can be saved up!
Relief benefits info↗

Opens the official city page in a new tab

Step 7⏱ 5–10 Min

Combine care & work

Caring relatives have special rights at work: Care leave, family care leave, time off. Your employer must make this possible!

⚠️Inform employer early! You have a legal right to care leave.
⏰ 10 days before start of care leave💰 0 € (ggf. Lohnersatz)

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • Short-term work absence: take up to 10 days immediately
  • Care Leave Act: up to 6 months leave (unpaid or partial)
  • Family care leave: up to 24 months part-time possible
  • Care support allowance: wage replacement for up to 10 days
  • Protection against dismissal during care leave!
  • Advice: Care support center or social association
Care leave info↗

Opens the official city page in a new tab

🛡️ Compare private pension ↗
Step 8⏱ 5–10 Min

Use care counseling

Care counseling is free! The care support centers in München provide individual advice.

⚠️Advisory visit with care allowance is mandatory!
⏰ Every 6 months (level 2+3) / 3 months (level 4+5)💰 0 €

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • Care support center München: Free advice at City of München
  • Counseling §37.3: Mandatory with care allowance
  • Care advisor also comes to your home
  • Social associations (VdK, SoVD) advise for free
Care counseling München↗

Opens the official city page in a new tab

Step 9⏱ 2–5 Min

🏥 Supplementary care insurance

Statutory long-term care insurance covers on average only about 50% of actual care costs. Supplementary care insurance closes the gap and prevents relatives from having to cover the costs.

⚠️Those who wait too long pay higher premiums or are rejected due to pre-existing conditions. Now is always the cheapest moment!
💡 Weitere Tipps
  • 💡 3 product types: care daily allowance, care cost insurance, care pension
  • 🏛️ State subsidy: "Pflege-Bahr" (€5/month for each contract)
  • 💰 From approx. €20-30/month good coverage
  • 📋 Self-contribution in care home 2024: approx. €2,400/month
👉 Compare care insurance free*
⏱ 2 Minuten💰 Kostenlos🔒 Unverbindlich
* Affiliate-Link: Bei Abschluss über diesen Link erhalten wir eine Provision – für dich kostenlos und unverbindlich. AmtPilot ist Tippgeber, kein Vermittler. Mehr erfahren

❓ Frequently Asked Questions

How long do I have time?
Sofort beginnen
What does it cost?
0 €, 0 €, 0 €, 0 €, 0 € (du bekommst Geld), 0 € (Leistungen der Pflegekasse), 0 € (ggf. Lohnersatz), 0 €
What happens if I miss the deadline?
Beschönige nichts! Zeige den echten Alltag, nicht den 'guten Tag'.

Part of: Caring for a family member

A care situation often brings several applications at once. These usually belong to it too:

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Applying for pension in MunichView checklist →
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