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Organizing Care in Berlin

Apply for care level, benefits and support

Progress0 of 10 steps completed
10 Schritte · ca. 7 Minuten0%

✓ Du bist in 7 Minuten fertig

Step 15–10 Min

Recognize care needs & document

🚨
Frist: Start immediately · Don't sugarcoat anything! Show real daily life, not the 'good day'. Every undocumented limitation can cost money.

Before applying for anything: Keep a care diary! Document daily life for at least 7-14 days – mobility, personal hygiene, memory, behaviors. Without this documentation you'll lose money later.

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • What counts as need for care? Help needed with hygiene, nutrition, mobility, memory
  • First signs: Forgetfulness, unsteady walking, problems dressing/washing
  • Care diary: Note time, activity, help needed, duration
  • Also document nighttime help!
  • Berlin: 36 care support centers for free initial advice
Care diary template (PDF)

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Step 25–10 Min

Contact Berlin care support center

🚨
Frist: Before application · This counseling is worth gold and completely free. Many families give away thousands of euros because they skip this step!

Berlin has 36 care support centers (3 per district) – use the free counseling BEFORE you apply! The advisors know all the tricks and help you not forget anything.

📄 Required Documents

💡 Weitere Tipps
  • Hotline: 0800 59 500 59 (Mon-Fri 9am-6pm, free!)
  • 36 locations across Berlin – 3 per district
  • Counseling also in Arabic, Russian, Turkish, Vietnamese
  • Home visits possible if needed
  • Topics: Application, benefits, MD preparation, appeal
Find Berlin care support center

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Step 35–10 Min

Apply for care level

🚨
Frist: Immediately – benefits from application date · Benefits are NOT paid retroactively! Every day without application is lost money. Apply immediately!

Submit the application to your care insurance (= your health insurance). The application can be informal – a short call or letter is enough. From the day of application you're entitled to benefits!

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • Care insurance = health insurance (AOK, TK, Barmer, etc.)
  • Informal application is enough: 'I hereby apply for care insurance benefits for...'
  • Note the date of call/letter – entitlement starts from then!
  • Application can also be submitted by relatives
  • After application you'll receive forms by mail
Contact care insurance

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Step 45–10 Min

Prepare for MD assessment

🚨
Frist: Appointment will be communicated by care insurance · This is where most people lose money! Show real daily life, not the 'good day'. Relatives should be present.

After the application, an assessor from MD (Medical Service) will come to your home. This assessment decides the care level! Preparation is crucial.

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • Relatives MUST be present – they know daily life!
  • Show the bad day, not the good one
  • Have all aids ready
  • Don't tidy up specially – show reality
  • 6 assessment modules: Mobility, Behavior, Self-care, Illness, Daily life, Social
  • Appointment can be rescheduled if needed
MD assessment info

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Step 55–10 Min

Check decision & appeal

🚨
Frist: 1 month after decision · Deadline for appeal: 1 month! After that it becomes very difficult. Appeal costs nothing and is often worth it.

You'll receive a decision with the care level. Check carefully: Is the care level too low? Then file an appeal within 1 month!

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • Always request MD assessment – you have a right to it!
  • File appeal in writing
  • Justification: What wasn't considered?
  • Attach care diary as proof
  • Berlin care support center helps with appeals!
  • About 30-40% of appeals are successful!
Appeal template letter

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Step 65–10 Min

Choose care allowance or benefits in kind

Now comes the core financial decision: Care allowance (if relatives provide care) or benefits in kind (if a care service comes). A combination is also possible!

⚠️You can adjust the choice at any time – test what works for you.
After care level decision💰 0 € (du bekommst Geld)

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • Care allowance 2025: Level 2: €347, Level 3: €599, Level 4: €800, Level 5: €990
  • Benefits in kind 2025: Level 2: €796, Level 3: €1,497, Level 4: €1,859, Level 5: €2,299
  • Combination benefit: Part money + part care service
  • Adjustment possible at any time – notify care insurance
  • With care allowance: Advisory visit mandatory every 6 months (level 2+3) or 3 months (level 4+5)
Compare benefits

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Step 75–10 Min

Organize care & aids

Now daily life begins: Find care service, apply for aids, adapt apartment. Much is paid by care insurance!

⚠️€42 monthly for care aids (disposable gloves, disinfectant etc.) is available to you – often forgotten!
As needed💰 Meist Kostenübernahme durch Pflegekasse

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • €42 care aids allowance monthly – just apply!
  • Home emergency call: approx. €25/month, care insurance often pays
  • Care bed, walker etc.: Prescription from doctor → care insurance pays
  • Home adaptation: up to €4,180 subsidy per measure
  • Compare several care services – quality varies!
Apply for care aids

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Step 85–10 Min

Use relief benefits

€131 monthly relief amount is available to you – almost always forgotten! Plus: Respite care and short-term care for breaks.

⚠️Relief amount doesn't expire immediately – can be saved until June 30 of the following year!
Usable at any time💰 0 € (Leistungen der Pflegekasse)

📄 Required Documents

Complete all required documents first

💡 Weitere Tipps
  • €131 relief amount monthly (all care levels)
  • Usable for: Household help, supervision, daily accompaniment
  • Respite care: up to €1,685/year when caregiver is absent
  • Short-term care: up to €1,854/year for temporary home placement
  • Respite + short-term care combinable = up to €3,539
  • Relief amount can be saved up!
Relief benefits info

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🛡️ Compare private pension
Step 9For permanent impairment5–10 Min

Apply for disability ID

Many care recipients are also entitled to a disability ID. In Berlin apply at LAGeSo (welfare office). Processing time about 130-158 days!

⚠️Care level and disability degree are different things! Apply for both separately.
Possible at any time💰 0 €

📄 Required Documents

Complete all required documents first

🏛️ Lokale Behördeninfo
LAGeSo Berlin: Sächsische Str. 28, 10707 Berlin
💡 Weitere Tipps
  • Online application at berlin.de/lageso possible!
  • Tel. 030 115 for questions
  • From 50% disability degree = disability ID
  • Tax allowance: 50% = €1,140, up to 100% = €2,840/year
  • Processing time: about 130 days (first), 158 days (reassessment)
Online application LAGeSo Berlin

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Step 102–5 Min

🏥 Supplementary care insurance

Statutory long-term care insurance covers on average only about 50% of actual care costs. Supplementary care insurance closes the gap and prevents relatives from having to cover the costs.

⚠️Those who wait too long pay higher premiums or are rejected due to pre-existing conditions. Now is always the cheapest moment!
💡 Weitere Tipps
  • 💡 3 product types: care daily allowance, care cost insurance, care pension
  • 🏛️ State subsidy: "Pflege-Bahr" (€5/month for each contract)
  • 💰 From approx. €20-30/month good coverage
  • 📋 Self-contribution in care home 2024: approx. €2,400/month
⏱ 2 Minuten💰 Kostenlos🔒 Unverbindlich
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Frequently Asked Questions

How long do I have time?
Sofort beginnen
What does it cost?
0 €, 0 €, 0 €, 0 €, 0 €, 0 € (du bekommst Geld), Meist Kostenübernahme durch Pflegekasse, 0 € (Leistungen der Pflegekasse), 0 €
What happens if I miss the deadline?
Beschönige nichts! Zeige den echten Alltag, nicht den 'guten Tag'. Jede nicht dokumentierte Einschränkung kann Geld kosten.