Organizing Care in Frankfurt

Before applying for anything: Keep a care diary! Document daily life for at least 7-14 days – mobility, personal hygiene, memory, behaviors. Without this documentation you'll lose money later.

The application for care level is submitted to the care insurance (part of health insurance). An assessor from MD visits the person in need of care.

After the application, an assessor from MD (Medical Service) or Medicproof will come to your home. This assessment decides the care level! Preparation is crucial.

You'll receive a decision with the care level. Check carefully: Is the care level too low? Then file an appeal within 1 month! It's often worth it.

Depending on care level, various benefits are available: care allowance, care services or combination.

Now daily life begins: Find care service, apply for aids, adapt apartment. Much is paid by care insurance!

When the caregiver is unavailable (vacation, illness), the care insurance covers the costs for replacement care.

Caring relatives have special rights at work: Care leave, family care leave, time off. Your employer must make this possible!

Care counseling is free and even mandatory when receiving care allowance! Use the Pflegestützpunkt Frankfurt for individual advice.

When care at home is no longer possible: Nursing home or short-term care. Care insurance pays a part, but a personal contribution remains.

Many care recipients are also entitled to a disability ID. This brings important benefits: tax allowances, dismissal protection, additional vacation, parking benefits and more.

Statutory long-term care insurance covers on average only about 50% of actual care costs. Supplementary care insurance closes the gap and prevents relatives from having to cover the costs.